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  • FAQ
    • 1.Are all your products available in stock?
    • 2.I forgot my password. What do I do?
    • 3.How to make a payment?
    • 4.How to apply my credit left on KBeads for my new order?
    • 5.How to make a payment for my order via credit card?
    • 6.What is your discount policy?
    • 7.How can I know the status of my order?
    • 8.Can I make any changes to my order And how?
    • 9.How do you deal with those temporarily unavailable items after I place an order?
    • 10.How long does it take to ship my goods from China to my country?
    • 11.Can we pay the shipping in the destination?
    • 12.How do I save on shipping?
    • 13.Do you ship to PO Box?
    • 14.Do you offer FREE Shipping?
    • 15.Can I purchase the goods in mixed colors or sizes?
    • 16. Why are the goods in mixed color I received are not exactly same color as the picture on your website shows?
    • 17.What if the goods arrive damaged?
    • 18.Why I can't get your email responses?
    • 19.How to use Coupon?
    • 20.What's your return policy?
    • 21.Metal FAQ
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11. Can we pay the shipping in the destination?

Yes, you can pay the shipping cost in your destination. But you should tell us your shipping account such as DHL or Fedex account. Please noted we don’t accept UPS account.

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